What We Do


Law Firms


In today’s competitive environment, law firms have to differentiate themselves well beyond their legal expertise. Further, understanding what a client truly wants is critical to growing and strengthening relationships. Through workshops and training sessions, LCC is able to provide the voice of the client and help law firms

  • Understand client expectations with regard to legal service and overall relationship management
  • Utilize firm data to better understand and work with clients in a more meaningful way
  • Enhance communication with clients and their legal operations teams
  • Learn how to optimize efficiency to deliver lower costs to clients while maintaining and increasing profitability
  • Train the firm business development teams how to best reach in-house counsel at different levels
  • Reduce firm costs in order to increase profitability
  • Succeed in legal procurement exercises including RFPs and panel reviews