What We Do
Law Firms
In today’s competitive environment, law firms have to differentiate themselves well beyond their legal expertise. Further, understanding what a client truly wants is critical to growing and strengthening relationships. Through workshops and training sessions, LCC is able to provide the voice of the client and help law firms
- Understand client expectations with regard to legal service and overall relationship management
- Utilize firm data to better understand and work with clients in a more meaningful way
- Enhance communication with clients and their legal operations teams
- Learn how to optimize efficiency to deliver lower costs to clients while maintaining and increasing profitability
- Train the firm business development teams how to best reach in-house counsel at different levels
- Reduce firm costs in order to increase profitability
- Succeed in legal procurement exercises including RFPs and panel reviews